Culturally and linguistically diverse (CaLD) includes groups and individuals who differ according to religion, race, language and ethnicity, except those whose ancestry is Anglo Saxon, Anglo Celtic, Aboriginal or Torres Strait Islander.
Identifying who is in your community is an essential first step to engaging with them effectively.
There are a number of ways to learn more about the needs of the communities you will be working with.
The design and delivery of your service is critical to ensuring that CaLD people feel included. In assessing this, you may want to consider the following points.
Understanding how to best reach the people you want to work with is vital.
Ongoing monitoring and evaluation is essential to continuous improvement and ensuring you are meeting the changing needs of the community.